Shipping Policy

Orders are processed within 2–4 business days after payment is confirmed. Orders placed on weekends or public holidays are processed the next business day.

You will receive a confirmation email when your order is placed, and a second email with tracking details once it ships.

Delivery estimates begin after processing is complete.

These are estimates, not guarantees. Customs clearance, weather and carrier delays can extend delivery beyond our control.

Shipping is calculated at checkout based on destination and order weight. Orders over $150.00 ship free worldwide.

Every order ships with a tracking number, emailed to you as soon as the parcel is collected by the carrier. Tracking can take 24–72 hours to show its first scan.

If your tracking has not updated for more than 7 days, email info@pickedwell.shop and we will open an investigation with the carrier.

Orders shipped outside Pakistan may be subject to import duties, taxes or customs fees charged by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

We declare all shipments accurately as required by law. We cannot mark orders as “gift” or declare a lower value.

If your parcel is lost in transit, arrives damaged, or has not arrived within 30 days of shipping, contact us at info@pickedwell.shop.

We will either send a replacement or issue a full refund. You do not need to wait for our carrier claim to be resolved.

Please keep all packaging until a damage claim is settled, and send us photos of the damaged item and its packaging.

Please double-check your shipping address at checkout. If an order is returned to us because of an incorrect or incomplete address, we will contact you to arrange reshipment. Reshipping costs may apply.

Email info@pickedwell.shop — we reply within 24 hours.